How to optimize your workflow?

Workflow management focuses on the active control of work processes. Recurring work such as procurement of materials and services or the subsequent incoming invoice check should be carried out more effectively. Many companies therefore rely on digitized assignment of tasks.

Workflow management objectives

The following goals are often pursued with the introduction of a workflow engine:

• Increasing the quality of work processes
• Standardization of existing business processes
• Increasing the availability of information
• Reduction of lead times and costs
• Avoidance of media breaks
• Traceability and transparency of company processes

However, the introduction of a workflow not only solves many of the points listed here, but also entails downstream work. How do we ensure that, for example, invoices to be released are assigned to the relevant employee? What happens if the employee is absent due to illness or is on vacation?

Workflow optimization

To sustainably optimize lead times of an existing workflow and to carry out planned measures successfully, it is necessary to obtain in-depth knowledge of existing processes and user behavior:

• How many p2p processes are run through on the system side in which period?
• How long does it take from purchase order to payment approval?
• How much time does each individual workflow step take?
• Can lead times be reduced?
• Which recurring process step causes the entire workflow to paralyze?
• How high are the invoice amounts per processing step?
• Which follow-up tasks must be initiated to avoid loss of discounts?

With pi.a analytics you get to the bottom of these questions.

By retrieving relevant key performance indicators, best practices can be identified to design an intelligent workflow. We are happy to convince you with a proof of concept.