Understanding delete reasons

Every day new invoices flutter into the house waiting to be checked. Larger companies rely on a workflow-controlled invoice verification for this. Of course, this requires that all invoices, regardless of the form in which they arrive, are first recorded digitally.

Various reasons now lead to the fact that invoices are deleted during the process. But what are the reasons for frequent deletions?

The causes of deletions and thus delayed process releases are sometimes not always easy to explain. Are the individual employees responsible in the various departments? Is the supplier responsible for the solution due to incorrect item or delivery quantities?

Delete invoices?

Invoices that have once been recorded digitally cannot simply be deleted. If an invoice must be cancelled, the ERP system automatically generates a credit note. A credit is always understood here as a credit from the supplier. Posting a credit always results in a debit from the vendor account. Credit memos are useful because they help to correct the incorrect order history, for example if too large a quantity has been calculated or a partial quantity has been returned.

To continuously improve the quality of corporate processes, a targeted, well-planned and systematic approach to quality management is necessary. So-called "quick action" often does not help to improve the working atmosphere among employees.

Reasons fpr deletion

To increase the effectiveness of the individual departments and their employees, we pursue the approach of tracing reasons for deletion and process terminations. This gives you an objective overview of your current business processes and enables you to initiate transformation initiatives in a well-thought-out way.

• How many invoices had to be deleted?
• How many process terminations has a particular vendor caused?
• How many credits are in circulation per company code?
• What total amounts of credits are currently available?
• How does the process developing in the current year look like?

We help you to quickly identify the causes of delayed process releases. In this way, deviations such as missing information on invoices, price / quantity blocks, incorrect article or delivery quantities, quality defects and unnecessary delivery times for replacement articles can be minimized in the future.