Humans are creatures of habit and have a tendency towards
their own personal automation. Repeated processes, whether they make sense or
not, result in a process pattern that is used repeatedly. This phenomenon does
not stop at business processes either. Repeated processes and procedures shape
our process behavior.
To be able to objectively assess workflow processes, we support you with a holistic process analysis. We ask ourselves the following questions, among others:
- How long are the lead times for individual process steps?
- Which process steps trigger which subsequent process steps?
- How often are certain process steps triggered?
- Can lead times be reduced by adapting the individual workflow steps?
- Which processes can be largely automated?
- What optimization potential does the inclusion of the incoming goods booking (scanning / extraction of delivery notes) offer?
From our point of view, the answers to these questions
provide the key performance indicators that will support you to effectively
initiate transformation initiatives and process optimization.
Often it seems difficult to us as humans to make long-term
changes because we love the familiar and must understand the meaning behind an
optimization. But when we know the rewards of adjustment, we are more willing
to act.
Good change management therefore includes understanding and
being able to show the benefit for process optimization. With pi.a analytics
you can call up exactly the relevant KPIs in order to effectively initiate
changes.
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