Best practice through artificial intelligence?

Every company strives to produce results as efficiently and effectively as possible. This endeavor usually results in the fact that all procedures and repetitive activities are subjected to a review. The set goal is: To achieve excellent processes. The question we ask ourselves as a consulting company: To what extent does artificial intelligence support the ‘best practice’ approach to be able to objectively optimize business processes?

The best practice approach

When a company thinks about adapting business processes, you as a decision maker will sooner or later meet the term 'best practice'. From our point of view, a best practice denotes a proven method. These are recipes for success that companies develop over time to continuously improve their workflows and processes. The aim is to recognize patterns and rules to be able to make sensible process optimizations.

Is artificial intelligence able to optimize processes?

Sebastian Thrun, co-developer of the driverless car, responded in a ZEIT interview to the question of whether there is real 'artificial intelligence': "Artificial intelligence is definitely a bad choice of words because the systems are not really intelligent. In the end, it works about pattern recognition, about the fact that technology is able to recognize rules and apply them."

From our point of view the digitized processes that exist in many companies make it possible to collect a large amount of data and information. So-called digital footprints are created, which allow computer systems to shape statistics and performance indicators. And if they are correctly understood and analysed, you can turn them into a best practice.

Ultimately, it is about recognizing ‘lived’ company processes and systems so that recurring processes can be automated. This is exactly where we at pi.a factory come in with our consulting approach based on our many years of experience in the field of invoicing and procurement processes.

The art of properly analyzing processes

Software can and should support us in understanding processes better. It was precisely this thought that led us to develop tools that capture existing processes and interpret them correctly. By retrieving relevant key performance indicators (KPIs), you will be able to identify best practices and design the optimal plan for action.